Your Legal Position With Us
Your account is handled under the terms shown here, including eligibility, wallet ownership, account security, and the way we record requests. We may ask for matching details when you use DANA, OVO, GoPay or QRIS, because the account name, phone number or payment reference helps us
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check that the wallet belongs to you. If you access from Denpasar or another Indonesian city, availability still depends on local law and is available only where local law permits. We do not treat a completed registration form as permission to bypass those rules. When a
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legal or account question comes in, our team checks the account step, wallet trail, device session and support log before replying, so your answer is tied to the record we can verify.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.